Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Deliver instant answers
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Manage your team with reports
Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Connect with customers
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Connect the tools you already use
Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.
User Experiences that charm and engage
We make innovative eCommerce stores and Apps that customers love. Our highly regarded team of User Experience, Interface Designers, and Developers are experts at delivering deep engagement with your brand.
Our approach
We are specialists in delivering conversion-optimised stores. Our vision of digital is uncovering value as the core principle in which we view all the work we do. Our Approach combines creativity, strategy, design, and technology to make highly accessible experiences.
Our Values
Passion
We love what we do. That energy and interest translates into our work. We enjoy our process and take great satisfaction from delivering results for our partners. We also have some fun along the way.
Understanding
We start with what we know and question any assumptions we have. A deep understanding of your brand’s purpose, challenges, and opportunities help us create products that work optimally for you.
Clarity
Simplicity is something that we have had to cultivate over the years. We appreciate plainness and saying exactly what we mean. Essentially, we aim for high signal and low noise in design, development, marketing, and how we talk.
Accessibility
The web is a tool of empowerment and we design and build all our products to be as inclusive as possible. We want everyone to have a great experience when engaging with our products.
Environmental
Our digital products are built to use the least amount of energy possible. Each product is optimised to be learn and fast. All our applications are hosted with a carbon-neutral partner.
Partnership
We see our success as creating success for you now and in the future. We work closely with our partners to help them achieve more. We proactively upgrade and improve your website so that you can maximise your opportunities in digital.
Meet the team
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.
Matt Collins
Founder & Director
Former co-founder of Opendoor. Early staff at Spotify and Clearbit.
Nana Hughes-Lartey
Founder & Director
Lead engineering teams at Figma, Pitch, and Protocol Labs.
Ashleigh McNish
Digital Product Manager
Former PM for Linear, Lambda School, and On Deck.
Kacper Soja
eCommerce Developer
Former frontend dev for Linear, Coinbase, and Postscript.
Sara Wilkinson
Senior UX/UI Designer
Lead backend dev at Clearbit. Former Clearbit and Loom.
Peter Carlyle
eCommerce Developer
Founding design team at Figma. Former Pleo, Stripe, and Tile.
What we're listening to
1. Little Bird - Annie Lennox
2. Baker Street - Gerry Rafferty
3. Blinding Lights - The Weeknd
4. Overnight - Parcels
5. Genesis - Soda Stereo
6. Machine Gun (Live at Fillmore East) - Jimi Hendrix
What we're watching
Start Your Shopify Project Today
Get in touch with our team to discuss your Shopify project and receive a free consultation.
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