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We often find ourselves and our clients struggling to use official source instructions as they are not clear or too technical. Customising your signup and pop-up forms through Klaviyo should be easy, straightforward and accessible.
Continue reading below or watch the video for a step-by-step guide on how to import a custom font file into your Klaviyo account. This is an example for Shopify store owners.
1. You can access standard fonts in the forms text editor. If you are unable to find your font in the list then scroll down and select 'Add Font'.

2. It is very likely that you will find your font in the available Google Fonts library. If not, skip to the next step.

3. To import a custom font you will need to make sure you have downloaded the correct font file. Klaviyo accepts WOFF, WOFF2, TTF, EOT, and SVG.
4. Next, you will require a Source Address. Meaning that your font needs to be hosted on a website for Klaviyo to be able to use it. The easiest way to do this is to upload your font into your Shopify store files.

5. In your Shopify store, go to the bottom left and click on 'Settings'.

6. Then, files.

7. Click the green 'Upload files' button and select your file (formats - WOFF, WOFF2, TTF, EOT, and SVG).

8. Once your file appears in the list (you might need to refresh the page), click the copy link button (chain icon).

9. You can paste this into the 'Source Address' tab on Klaviyo, fill out the rest of the information needed and click the 'Add Font' button.

10. New font will appear under 'Your Fonts' in the font options dropdown.

11. The uploaded fonts can also be found in the 'Images & Brand' section of your Klaviyo account menu.

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